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  • Writer's pictureUnited Materials

How to identify trustworthy, experienced roofing companies

Updated: Aug 10, 2023

Whether constructing a new building, replacing an old roof, or repairing an existing roof, no one wants to fall prey to an unreliable roofing company or a scam, especially not for such a significant investment. Just like any other business decision, it pays to do some research before deciding which roofing company to hire.

One of the first indicators that you’re dealing with a trustworthy roofing company is that they have the CRA (Colorado Roofing Association) and NRCA (National Roofing Contractors Association) membership designation. Both of these organizations exist to promote the professionalism and further continuing education and training of roofing professionals throughout the industry. Membership in these organizations is an added layer of assurance to customers that they are working with professionals committed to quality service and craftsmanship.

There are some other major factors in searching for a reliable, dependable roofing company. First, ask for a business license, which demonstrates that the company meets the legal requirements of the state. Next, verify that the company is bonded and insured by asking to see a physical copy of their coverage. Legitimate roofing companies will be current with their bond and insurance coverage. Another favorable indicator is that the roofing company has a permanent office located in your city. Also, dependable roofing companies will provide references for similar projects in your area. Contact those businesses to hear about their experiences with the company.

Reputable, trustworthy roofing companies should also be able to explain in full the type of work that will be done. Ask specific questions about the project, such as whether it is a spot repair job, a full roof replacement, or covering the old roof with a new one. Clean-up and disposal of old materials and waste removal should be done by the roofing company, and the roofing company should also include how they plan to protect your drainage and landscaping from damage during the construction process. Additionally, a reliable roofing company will offer contingency plans for protecting your business from inclement weather for the duration of the project.

Because of certain material shortages, down payments for roofing projects are not unusual these days. However, be sure to request and receive documentation of proof of ordering materials, such as photos, order confirmations, or insurance certificates for the materials to be provided. Contracts from reliable roofing companies should also include details like estimated start/completion dates, payment procedures, length of warranty and what is covered under the warranty, the type of roof to be constructed, the type of materials to be used, flashing and ventilation work, and the type and color of roof covering to be produced.

Experienced roofing companies will provide references for their previous work. Dependable roofing companies will also patiently and thoroughly answer any questions about the project that you may have, down to every detail about the work and materials to be used. This is the level of service and treatment that you can expect from United Materials. With 100 years of experience in the Denver and Rocky Mountain region, we are committed to the highest quality craftsmanship and customer service in the industry.

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